Customer Care

I received an incorrect item/ order. What should I do?

Last Updated: Sep 18, 2019 02:35PM AEST

If you have received an incorrect item or order, please contact us as soon as possible via email at and ensure that you provide the subject as "MIX UP - URGENT" so that our customer care team can assist you with receiving the correct item or order immediately. 

Please do not contact our store staff regarding online enquiries as this may cause confusion and delay your enquiry. 
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